Electricians can't answer the phone with both hands on the work. This page is built for that.
You can't pick up the phone with both hands on a panel. Safigo Reception is the backup line for Canadian electricians. Sarah picks up your missed calls, books the service, captures the address and the scope (panel upgrade, EV charger, dead circuit, burning smell), flags real emergencies, and texts you the details so you can keep working safely.
Electrician AI receptionist work is on the Built for you tier ($1,000 CAD setup, $500/month CAD, live in 10 business days). The 10 days are not waiting around: that's the time it takes to build the electrician-specific triage logic for your shop, including burning-smell escalation, EV-charger lead capture, and Technical Safety BC permit posture. Multi-location electrical contractors use Built for you · Multi at $1,000/month with 1,000 minutes.
Why this matters specifically for electricians
You're at the top of a ladder running new circuits in a Surrey reno when the phone rings. You can't pick up. The caller is a homeowner across town with a burning smell at an outlet and partial power loss in half the house. They speak Mandarin. They call the next electrician on Google before you climb down. That's a $500 emergency-service ticket gone, plus a homeowner who would have hired you four to seven more times over the next decade. The math: $2,500+ in lifetime value, every voicemail you leave hanging.
Safigo Reception is the backup line, not a replacement. You answer the calls you want. Sarah catches the rest, books the service in the caller's language, asks the right safety triage questions (sparking, smoke, burning smells, exposed wiring after a leak), and texts you the severity flag so you can call back fast on real emergencies and let the routine quotes wait until you're off the ladder.
Common electrician calls Sarah handles
- No power to part of the house, breaker won't reset. Sarah captures the panel amperage, when the power went out, what was running at the time, and whether there's any burning smell. Texts you the urgency flag with the address.
- Burning smell at an outlet, possible smoke. She immediately asks the homeowner to shut off the breaker, walks them through identifying which one, and texts you EMERGENCY with the address. You decide call-back vs. immediate dispatch.
- EV charger install quote. Captures vehicle make and model, garage location, panel amperage, and whether the homeowner is aware they may need a panel upgrade. Books a quote site visit. Texts you the lead with full context.
- Panel upgrade from 60A or 100A to 200A. Asks about home age, current load (electric heat? hot tub? EV?), and whether knob-and-tube or aluminum wiring is present. Books a quote. Texts you the scope with permit posture.
- Knob-and-tube replacement quote. Captures home age, square footage, finished vs unfinished basement (for access), and whether insurance is requiring the replacement (timeline pressure). Books a site visit.
- Renovation rough-in for a kitchen, bathroom, or basement suite. Books a site consultation, captures GC or homeowner contact, permit status, and timeline. Texts you the scope so you can quote without driving out cold.
- Outdoor lighting, holiday timer, or low-voltage landscape. Asks for property layout, voltage requirements, and whether existing wiring or conduit is in place. Books a quote.
- Smoke alarm and CO alarm replacement. Captures number of alarms, type (10-year sealed vs hard-wired), and whether interconnection is needed. Books either a quoted upgrade or a same-week service.
Compliance: Technical Safety BC
Electrical work in BC is regulated under the BC Electrical Code and Technical Safety BC. Most service work (panel upgrades, EV charger installs, knob-and-tube replacement, sub-panels, hot tub circuits) requires a Technical Safety BC permit. Safigo Reception captures whether the homeowner already has a permit, the panel amperage, the scope of work, and whether the property has a knob-and-tube or aluminum-wiring history, so you arrive ready to file or take over the permit application.