Question 1

Which Safigo Reception tier should I pick?

Accepted Answer

Two questions decide it. First: do you have one phone line or several (multi-truck, multi-location, multi-department)? If several, you need Built for you · Multi ($2,000 CAD setup minimum + $1,000/month). If one phone, second question: are you a plumber, an HVAC contractor, or an electrician (a dental practice or real estate office ships in 2026)? If yes, Plug & Play (no setup fee + $369/month, $299/month introductory for the first 2 months, live in 2 days). If you're any other single-phone trade, Built for you ($500 CAD setup + $369/month, $299/month introductory for the first 2 months, live in 10 business days).

Question 2

What's the difference between Plug & Play and Built for you?

Accepted Answer

Plug & Play uses a pre-built vertical template that Safigo has already trained, tested, and tuned (currently plumbers, HVAC contractors, and electricians, all live now; dental and real estate ship in 2026). There is no setup fee because most of the work is already done, and Safigo just overlays your hours, pricing, and service area. Built for you is the same product but built from scratch for your specific business. Safigo learns your trade, builds the prompt, tests it, and goes live in 10 business days. Setup is $500 CAD because Safigo's team is doing the configuration end-to-end.

Question 3

Are there long-term contracts?

Accepted Answer

No. All Safigo Reception subscriptions are month-to-month and cancel anytime through Stripe self-serve. There is also a 60-day ROI guarantee: if within 60 days of your first paid month Safigo Reception hasn't earned more than you've paid us, we credit 50% off one future monthly invoice (full terms at https://safigo.ai/terms/ section 5).

Question 4

What's included in the monthly minutes?

Accepted Answer

Plug & Play and Built for you tiers each include 300 minutes per month, and Plug & Play · Plus includes 500 minutes. Built for you · Multi includes 1,000 minutes. Overage is billed at $1/minute CAD. For most single-phone businesses, 300 minutes is well above typical inbound call volume.

Question 5

Will Safigo Reception integrate with my booking software?

Accepted Answer

Yes. Safigo Reception writes appointments directly into your calendar — Google Calendar, Apple Calendar, Outlook, ServiceTitan, Jobber, Housecall Pro, FieldEdge, and others. The Safigo team configures the integration during setup based on what you already use. Custom integrations beyond the standard list are available as part of the Built for you tier.

Question 6

What is Local Boost and do I need it?

Accepted Answer

Local Boost is a $200/month CAD add-on to Safigo Reception. Where Reception answers the phones the customer already has, Local Boost helps make them ring more by improving the customer's organic local presence. It includes Google Business Profile optimization, automatic SMS review requests sent within five minutes of every booked call, name-address-phone sync across eight Canadian directories (yellowpages.ca, 411.ca, BBB Canada, Yelp Canada, Houzz, HomeStars, Cylex, Foursquare), a monthly performance report, and a Safigo-hosted local landing page at safigo.ai/{customer-slug}/. Sold only as an add-on to Reception, never standalone. Safigo never touches the customer's existing website. You don't need it on day one — most customers add Local Boost after Reception is humming.

Pick your industry.

How much is your phone leaking right now?

~$2,200/ wk lost

~$4,600/ wk lost

~$24K/ wk lost

We serve every trade today.

Plumbers

Your business

Electricians

HVAC

Dental

Real estate

Don't see your trade?
We build her for you.

The product is identical. The setup time is the only difference.

Plug & Play (live trades)

Built for you (every other trade)

Want the phone to ring more, too?

Either way, start with a call.